Returns & Exchange

RETURNS & EXCHANGE

For any reason, if you are not happy with your purchase, you can exchange or return most items for a refund (excluding original shipping charges) within 14 days of the date of receipt. Any returned items must be in "the original condition."  This means that the item(s) should be unused, unwashed, devoid of any stains, scuffs, and tears. All item(s) must be returned in their original condition with the manufacturer tags.  Returns that do not meet this criteria will be deemed non-returnable and will be denied.

Online orders also can be exchanged and returned at the flagship store with your order number.

ALL SALES ARE FINAL FOR INTERNATIONAL ORDERS.

To start the exchange/return process, please contact our email with your order number (4 or 5 digits). cookmanusa@westsideproject.com

Returns are credited to the original payment method, unless received more than 14 days after the date of receipt.

Refunds will not be issued until the return has arrived at the our warehouse and has been approved.